Last updated: December 9, 2024

This Privacy Policy describes how CANCCIO LLC (“CANCCIO,” “the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.canccio.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law. Significant updates will also be communicated via email.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.


What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:
• Contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

For users registering for early access to the CANCCIO Circle and the “Debut ORNA Drop,” we collect:
• Name (optional)
• Email address

No sensitive financial or payment data is collected at the early registration stage.


Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies.

This may include:
• Device information, browser information, information about your network connection, IP address, and other technical data.
• Information regarding your interaction with the Services, including pages visited and actions taken on the Site.

Information We Obtain from Third Parties:

We may obtain information about you from third parties, such as:
• Vendors and service providers, including Shopify and Mailchimp.
• Payment processors, who collect payment information to process your payments and fulfill your orders.

All information collected from third parties is handled in accordance with this Privacy Policy.


How We Use Your Personal Information

We use your data to:
1. Providing Products and Services
• Process payments and fulfill orders.
• Send notifications related to your account, purchases, and pre-orders.
• Provide early access passwords for exclusive launches.
• Facilitate shipping, returns, and exchanges.
• Enhance your shopping experience by integrating Shopify services.

2. Marketing and Advertising
• Send updates about the “Debut ORNA Drop,” promotional offers, and exclusive previews.

3. Security and Fraud Prevention
• Detect and prevent fraudulent, illegal, or malicious activities.

4. Service Improvement and Communication
• Provide customer support and improve our Services.


Cookies

Like many websites, we use Cookies to enhance your experience. You can manage your cookie preferences through your browser settings, but blocking Cookies may impact functionality. Learn more about Shopify’s cookies here.


How We Disclose Personal Information

We may share your information with:
• Vendors and third-party service providers (e.g., Shopify, Mailchimp).
• Business and marketing partners.

We will never sell, trade, or share your data with unauthorized third parties.


Regional Availability and Costs

• Product availability and shipping options may vary by region.
• Additional costs, such as customs duties or taxes, may apply and will be communicated prior to purchase.


Your Rights

Depending on your location, you may have the following rights regarding your personal data:
• Access your data.
• Request deletion.
• Withdraw consent by unsubscribing via the link in emails.


Security and Retention

Your data is securely stored with encryption. We retain your data only as long as necessary to provide Services and comply with legal obligations.


Contact

For any questions or concerns, please contact us at:
Email: contact@canccio.com
Address: 3833 Powerline Road, Suite 201, Fort Lauderdale, FL, 33309, US